Grant Overview
Understand how this grant can help you in your company’s digital transformation strategy
Navigating Digital Transformation in Community Care with CCDTP
The community care landscape is rapidly evolving with an ageing population, rising public expectations and care complexity. At the same time, it faces manpower constraints and the need to temper reliance on hiring.
Digitalisation presents a solution - technology adoption can augment existing care models for greater efficiency and quality. But transforming digitally is often an ambiguous process for community care providers.
That's where Singapore's Community Care Digital Transformation Plan (CCDTP) comes in. Developed by the Community Care Technology Council and supported by the Agency for Integrated Care (AIC) and Ministry of Health, the CCDTP equips Community Care organisations (CCOs) with a structured approach as they embark on their digitalisation journey.
For this particular scheme - we will explore:
- Objectives and key focus areas of CCDTP
- Details on the sector digitalisation roadmap
- Realistic examples of technology adoption
- Resources available for CCOs like assessments, funding and training
- Advice on getting started with digitalisation
Whether you run a nursing home, senior day care centre, home care agency or other CCOs, this guide explains how CCDTP can steer your organisation towards enhanced productivity, capabilities and care delivery through technology.
Why CCDTP Matters for Community Care
CCDTP aims to uplift the community care ecosystem in Singapore holistically through digital transformation focused on 3 goals:
1. Better support and care for clients and caregivers - Technology allows more individualised, responsive support.
2. Increased productivity and job satisfaction - Automating administrative tasks enables staff to focus on higher-value caregiving.
3. More timely, affordable and quality care - Data insights and process improvements boost efficiency.
As community care demand rises amid slowing workforce growth, CCDTP will guide the sector in leveraging technology to address challenges in a sustainable manner.
CCDTP Provides Roadmap for Digitalisation Journey
The CCDTP provides a Sector Digitalisation Roadmap with 3 levels for CCOs to traverse based on their digital maturity:
Level 1 (Baseline) - Streamline processes, capture essential data, learn from peers
Level 2 (Uplift) - Enhance processes, enable holistic client views, derive insights from data
Level 3 (Accelerate) - Automate processes, integrate systems, utilise advanced analytics
The roadmap categories span care delivery, corporate functions and infrastructure like cybersecurity.
It guides CCOs in adopting fit-for-purpose solutions aligned to their digitalisation objectives and extent of technological readiness.
Realistic Examples of Technology Adoption
Some examples of technology adoption following the CCDTP roadmap:
Home care agency adopting tele-rehab app (Level 1)
- Provides virtual physiotherapy assessments and exercises for clients
- Improves flexibility and convenience for clients
Senior day care centre piloting robotic feeding (Level 2)
- Tests device that aids feeding for clients with limited mobility
- Gathers insights on effectiveness in improving meal experience
Nursing home automating medication management (Level 3)
- Implements system integrating prescription, dispensation and inventory monitoring
- Frees up nursing time from manual documentation
Resources to Support CCOs' Digitalisation
CCOs can tap on a range of resources under CCDTP for their digitalisation journey, including:
- Digitalisation Self-Assessment Checklist - Assess digital maturity
- Technology directory and grants - Identify solutions and funding
- Training - Build digital capabilities
- Consultancy - Obtain expert advice
With guidance tailored to all CCOs regardless of current digitalisation state, CCDTP aims to bring the entire sector forward.
If you'd like to refer to the full playbook, please visit this link ↗️
Embark on Your Digitalisation Journey with CCDTP
In conclusion, CCDTP provides community care organisations in Singapore with a structured approach to harness technology for enhanced productivity and care delivery.
By leaning on the CCDTP roadmap, resources and expertise, CCOs can confidently advance their digitalisation journey in a systematic yet adaptive manner.
To explore how CCDTP can guide your organisation's digital transformation, connect with the AIC team today. Your future-ready community care journey awaits.
Outcomes and Impacts
For further reference please refer to the links below:
